This Privacy Notice explains how we process the personal information that we collect from our customers and prospective customers when they use Kite services, attend our events or premises, subscribe to our newsletters, or use our websites, apps, platforms and services governed by this Privacy Notice (our “Services”).
Kite is the co-data controller of your personal information, that is, the entity that determines the ‘purposes and means’ of the processing of the personal information processed about you, or, in other words, the uses for which Kite processes your personal information and the manner in which it is done. Kite is part of the Canon group. Please see “Definition of Kite” at the bottom of this Privacy Notice for further details about Kite.
The following Services are subject to this Privacy Notice:
We collect personal information in the following circumstances:
We go into more detail on how we use the information we collect in these circumstances, below.
We capture information about your Operating System and Internet Browser when you visit a Kite website or use our Services, including information that is automatically logged when you use our Services (for example, requested information, timestamp, IP address, and, where applicable and necessary, various network infrastructure and server identifiers).
We will process your behavioural, device and interactions information for the following purposes:
Kite will only process your personal information where we have a legal basis to do so.
The legal basis will depend on which of the above purposes for which we have collected and use your personal information. In almost every case the legal basis will be one of the following:
Your personal information is held on secure servers and is not processed for any purposes other than those set out in this Privacy Notice. The servers Kite uses to store this information are accessible to authorised staff only and Kite ensures that adequate security measures are in place.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at the contact details below.
We use vendors and service providers based around the world. Consequently, your personal information may be processed in countries outside of the country where you live, including if you live in Europe, and such countries may include some where you may have fewer legal rights in respect of your personal information than you do under local law. If we transfer personal information outside of the European Economic Area to a country that provides a lower standard of legal protection for your personal information, we will ensure that your privacy rights are protected by appropriate safeguards, in particular through the use of the EU’s standard contractual clauses. Please contact us if you would like more information about these safeguards.
Kite and/or other Canon group companies may use your personal information for marketing purposes and to inform you about other products and services, which Kite thinks might be of interest for you and your business. You can specify whether you wish to receive such information by ticking the appropriate box in our forms, or by telling us your preference where we interact in person.
You will be able to opt out from receiving such information at any time by unsubscribing using a link/mechanism provided in all applicable communications. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (for example, to confirm an order you have made or to confirm delivery details).
In certain jurisdictions you have the right to access, correct, update, restrict, receive a machine-readable copy of your personal information or delete your data as well as any other right applicable in your jurisdiction. You can request to exercise these rights by contacting us using the contact details set out at the end of this Notice.
We will delete your personal information once it is no longer necessary for the purposes for which it was originally collected.
You also have the right to object to your personal information being used for certain purposes, including to send you marketing. See ‘Marketing Communications’ above, for more details of how to opt-out of marketing.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal information, or if you have any questions or concerns regarding your personal information, you should contact us using the details below. You are also entitled to raise your concerns with your local data protection authority.
Kite will keep your personal information for as long as we need it for the purposes set out in section 2 of this Privacy Notice and in accordance with any retention periods required by applicable laws and during the relevant statutes of limitations. This term should typically not exceed 6 years in most jurisdictions. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product or our Services) for as long as is necessary to protect us from a legal claim. Where we no longer have a need to keep your personal information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your communication information to ensure we do not market to you in future.
Kite will not delete your personal information where it refers to an active relationship or a product or service explicitly requested by you ( for example, a recent purchase).
You guarantee the quality of the information provided in our Services. All personal information you send to Kite must be real, accurate and kept up to date. You take full responsibility that your information is accurate, updated and that it complies with this principle.
We will update our Privacy Notice from time to time to ensure you are promptly informed of Kite’s data processing activities. We will not engage in any processing operations that might put at risk your personal information, and will gather your explicit consent where necessary to safeguard your right to privacy. We will keep you updated on any changes to this Privacy Notice through the Services. We will also use any of the communication methods provided by you to inform you on important changes to this Privacy Notice. If you continue using our Services after having been unequivocally informed on the updated Privacy Notice, you agree to be bound by the updated terms
Please contact Kite with any questions or comments about this Privacy Notice directly at DataProtectionOfficer@canon-europe.com.
We hope that Kite will be able to resolve any concerns you may have. However, if you are still not satisfied, you may raise your concerns with your local data protection authority.
In the Privacy Notice, “Kite” shall mean Kite Tech Ltd. with its registered address at 3 The Square, Stockley Park, Uxbridge, UB11 1ET, UK (a Canon group company) and/or its affiliates and is referred to in this notice as “we”, “us”, “our” or “Kite”.
Last Modified: 2018-05-25